Transition & Relocation FAQ's
How much does your service cost?
Our services are free of charge to you. We are compensated by the recipient facilities.
Our services are free of charge to you. We are compensated by the recipient facilities.
How are we compensated?
The fee is paid by the community after the resident is placed.
The fee is paid by the community after the resident is placed.
Do you have any financial, legal or partnerships with the communities?
We have no financial investment in any senior housing facility.
We have no financial investment in any senior housing facility.
How can I find out what level of care is needed?
Many factors can determine what level of care is required or desired. Our initial Assessment Tool results will aid in determining if assisted living is right for you or your loved one.
Many factors can determine what level of care is required or desired. Our initial Assessment Tool results will aid in determining if assisted living is right for you or your loved one.
What are the benefits of using Americas Top Assisted Living Resources in my search for a care facility?
We help you save time, money, and reduce unnecessary stress by providing guidance, education, and price negotiation. Having a professional expert to guide you through the entire transitioning process at no cost to you. We are proven experts in the field of transitioning and relocation. We pre-select assisted and memory care providers for your loved one that meet our high standards of safety and excellence. There is no need for you to wade through hundreds of options when we can narrow your choices to only the very best facilities/homes that meet your specific needs.
We help you save time, money, and reduce unnecessary stress by providing guidance, education, and price negotiation. Having a professional expert to guide you through the entire transitioning process at no cost to you. We are proven experts in the field of transitioning and relocation. We pre-select assisted and memory care providers for your loved one that meet our high standards of safety and excellence. There is no need for you to wade through hundreds of options when we can narrow your choices to only the very best facilities/homes that meet your specific needs.
How can you save me money?
We work with contracted providers on a regular basis throughout the year for numerous clients, therefore, we have more leverage when it comes to negotiating lower rates. In addition, our experts are in tune with the market conditions in various areas of town, vacancy rates, competitor pricing, incentives advertised by the care providers, etc. Many variables will affect the negotiation process, and your Eldercare Advisor will use their knowledge and expertise to their client’s advantage.
We work with contracted providers on a regular basis throughout the year for numerous clients, therefore, we have more leverage when it comes to negotiating lower rates. In addition, our experts are in tune with the market conditions in various areas of town, vacancy rates, competitor pricing, incentives advertised by the care providers, etc. Many variables will affect the negotiation process, and your Eldercare Advisor will use their knowledge and expertise to their client’s advantage.
What rights do older adults have when choosing a place to live?
The older adult should be fully involved in making the decision to move and with choosing the facility. Should the older adult oppose relocating, but cannot safely remain at home, their doctor or one of our Eldercare Advisers can explain the risks and benefits to your loved one- for example, helping the individual understand that a different living arrangement will help them with their health problems. The doctor can also help determine whether the reluctant older adult is competent to make the decision about a positive move. If an older adult is incompetent, the family must act to protect him/her from harm. The legal appointment of a surrogate decision-maker (guardian) may be necessary.
The older adult should be fully involved in making the decision to move and with choosing the facility. Should the older adult oppose relocating, but cannot safely remain at home, their doctor or one of our Eldercare Advisers can explain the risks and benefits to your loved one- for example, helping the individual understand that a different living arrangement will help them with their health problems. The doctor can also help determine whether the reluctant older adult is competent to make the decision about a positive move. If an older adult is incompetent, the family must act to protect him/her from harm. The legal appointment of a surrogate decision-maker (guardian) may be necessary.
How is our Transitioning & Relocation Agency different from its competitors?
At Americas Top Assisted Living Resources, we try to help everyone regardless of their financial status. We work with clients who receive state subsidies for their long-term care from Arizona Long Term Care System (ALTCS), VA assistance, long-term care insurance, and private funds. In addition, the amount of time that we dedicate to each and every one of our clients is unsurpassed in the industry. The choice is clear:
At Americas Top Assisted Living Resources, we try to help everyone regardless of their financial status. We work with clients who receive state subsidies for their long-term care from Arizona Long Term Care System (ALTCS), VA assistance, long-term care insurance, and private funds. In addition, the amount of time that we dedicate to each and every one of our clients is unsurpassed in the industry. The choice is clear:
- Evaluation and Transition process supervised by master level social worker
- Experienced personal advisor assigned to your case
- Level of care evaluation completed prior to transition
- Quick response for emergency or crisis situations
- Transition process coordinated with all parties involved including the client, social worker/case manager, assisted living provider, supporting services, etc.
- Personal guided tours of the facilities
- Client follow up to ensure customer satisfaction
- Available 24 hours / 7 days a week
- Our service is free of charge to our clients.
What is the procedure for touring?
We schedule tours of three or more assisted living homes or facilities as needed at no charge to our client. You can choose to tour on your own, but we recommend that one of our professional transition consultants accompany you, to make sure all your questions are addressed properly. We will provide transportation, or you may ride in your own vehicle if desired. Tours usually take two to three hours. As we take the family members through their visitation tours, we educate them regarding what questions to ask, what to look for, and how to make a wise decision when choosing the best care provider for their loved one. The tours are designed to be educational, so feel free to ask questions, take notes, and bring along any individual who may be of assistance to you in the decision making process. You are also welcome to bring your cameras, in case you want to take some pictures along the way.
We schedule tours of three or more assisted living homes or facilities as needed at no charge to our client. You can choose to tour on your own, but we recommend that one of our professional transition consultants accompany you, to make sure all your questions are addressed properly. We will provide transportation, or you may ride in your own vehicle if desired. Tours usually take two to three hours. As we take the family members through their visitation tours, we educate them regarding what questions to ask, what to look for, and how to make a wise decision when choosing the best care provider for their loved one. The tours are designed to be educational, so feel free to ask questions, take notes, and bring along any individual who may be of assistance to you in the decision making process. You are also welcome to bring your cameras, in case you want to take some pictures along the way.
What happens if we are not happy with the transition?
If you have specific issues or concerns regarding the level of satisfaction with the current provider, We can help mediate this process between the client and the provider in order to address the underlying issues. The client or client’s representative must specifically request intervention by Americas Top Assisted Living Resources. If these issues are not resolved to the client’s satisfaction, and no alternative solution can be found, We will provide further assistance in relocating the client to a different provider. Note: These instances occur on rare occasions.
If you have specific issues or concerns regarding the level of satisfaction with the current provider, We can help mediate this process between the client and the provider in order to address the underlying issues. The client or client’s representative must specifically request intervention by Americas Top Assisted Living Resources. If these issues are not resolved to the client’s satisfaction, and no alternative solution can be found, We will provide further assistance in relocating the client to a different provider. Note: These instances occur on rare occasions.
What if we run out of money?
Americas Top Assisted Living Resources will help our clients project their monthly and yearly expenses to ensure that their care options are compatible with their budgets. The long-term sustainability of the relocation is one of our main priorities. For projected budgets that will exhausted within a relatively short time, options covered under Medicaid (ALTCS) will be recommended; as a result, clients can start paying for their services privately, and then roll over onto Medicaid (ATLCS) services upon meeting the state qualifications for such coverage.
Americas Top Assisted Living Resources will help our clients project their monthly and yearly expenses to ensure that their care options are compatible with their budgets. The long-term sustainability of the relocation is one of our main priorities. For projected budgets that will exhausted within a relatively short time, options covered under Medicaid (ALTCS) will be recommended; as a result, clients can start paying for their services privately, and then roll over onto Medicaid (ATLCS) services upon meeting the state qualifications for such coverage.
What documents do we need for admission in an assisted living or memory care provider?
During the tour, your Eldercare Advisor will provide you with a Move In Checklist. This will list the documents needed for admission for the type of facilities under consideration.
During the tour, your Eldercare Advisor will provide you with a Move In Checklist. This will list the documents needed for admission for the type of facilities under consideration.
